Rules can only be fully edited in certain cases:
Editable: when a rule is pending or finished.
Partial editing: when it is applied, only the schedule can be edited.
Not editable: it cannot be edited or deactivated when it is applying or ending.
To make some changes, it will be necessary to stop the rule manually and click on the "edit" button. Once you have edited the rule, you only need to activate it again.
However, it is possible to edit widgets and scheduling in applied rules.
Still have questions?
In the help section, you can find several articles about specific functionalities of the platform.
If you still can't find what you are looking for, don't hesitate to contact us by email or through the chat at the bottom right.
🙏 If you find our app useful, help other merchants find it by leaving us an honest review on the Shopify app store! It means the world to us.